Echo Communications has been providing medical answering services to medical practices, dental practices, and hospitals in Los Angeles, Santa Barbara, and Ventura Counties since 1978. It’s been realized one day that business requires more automation to stay competitive and meet modern standards, customer came to us for a solution and we are proud of the fact that new system performs great and allowed business to grow significantly since it was implemented.
Existing business with extensive customers list, processes and relationships that were establishing for years is always challenging to work with. This is the main reason for Ikantam to use process and development policies designed specifically for enterprise projects.
Another challenge is to provide 100% HIPAA compliance to the solution, many providers don’t keep it in mind then doing system architecture design and project planning which brings a lot of problems on further stages of a project. With our experienced team of Business analysts, Engineers and Project managers we successfully passed it.
Our team developed and implemented a fully custom ERP system for a specific business to automate it. It handles most of the business processes and helped to increase productivity by 60% in average, get more customers and increase conversion.